Focused HR Solutions
M914-Technical Support Analyst 1
Remote•United States•Contract
About the Job
100% on site.
6 Role is based in Warrenton, VA. Some travel from 6951 Vint Hill Parkway, Warrenton, VA 20187.
Our client has an opening for a Technical Support Analyst. 100% ON SITE (810936).
This position is up to 6 months with the option of extension. The client is located in Warrenton, VA 20187.
Requirements:
Requirements:
- Must have the McAfee Anti-Virus Software, Adobe Acrobat, and other commercial business software products to be considered. Pls highlight ON RESUME Required 3 Years.
- Basic experience with the setup and support for IT presentations utilizing equipment and software. Required 3 Years.
- Basic knowledge on setup, configuration, and maintenance of PC desktops, laptops, and related peripheral devices (printers, scanners, etc.). Required 3 Years.
- Basic knowledge of supporting Windows Operating System, Microsoft Office suite, Internet Web Browsers, Anti-Virus Software, and various software. Required 3 Years.
- Basic knowledge with setup, configuration, and troubleshooting of mobile devices. Required 3 Years.
- Basic experience with IT inventory control and reporting. Required 3 Years.
- Basic experience with IT staff training via in person or electronic media. Required 3 Years.
- Basic experience with analog and digital phone configuration and troubleshooting. Required 3 Years.
- Working knowledge and experience with computer application installation, administration, and training. Required 3 Years.
- Possesses professional and courteous attitude with customers, team members, and support vendors with the ability to communicate clearly & effectively. Required 3 Years.
- Possesses excellent problem solving skills and has the ability to utilize available resources to assess/resolve problems in a timely manner. Required 3 Years.
- Possesses the ability to create IT documentation on technical issues and provide solutions that are easy to understand. Required 3 Years.