Focused HR Solutions

A - 5/16 - 764156 - Technical Support Specialist

Bellefonte, PennsylvaniaFull-time
About the Job
100% on-site in Bellefonte, PA to start. LOCAL to Centre County PA Candidates Only – No Relocation Allowed. Candidate is responsible for travel cost to report on-site. All remote work muse be completed in the United States. 

Candidate must work EST Business Hours.
 
Our direct client has an opening for a Technical Support Specialist position # 764156. This position is for 6+ months, with option of extension, and will be worked 100% on-site in Bellefonte, PA. – Local to Centre County PA Candidates only. (Must work EST business hours).
 
If you are interested, please submit the following:
  • YOUR CURRENT RESUME.
  • YOUR HOURLY RATE.
 
Below is the job description – Resumes due ASAP.
 
 
Description:
The client is seeking a System Administrator 2 to provide tier 1 and 2 helpdesk support. 
 
Onsite work will be located at the agency’s Centre County Regional Office: 
595 E. Rolling Ridge Dr.
Bellefonte Pa. 16823
 
The successful applicant must be capable of meeting or exceeding challenging deadlines while performing daily duties that will include: 
  • Provide Tier 1 and Tier 2 helpdesk support. Support will include hands-on, telephone, and remote support for local and field staff.
  • Configure and install personal computers, laptops, and tablets.
  • Install approved peripheral hardware to include both networked and local printers, multi-function devices and agency-specific hardware.
  • Monitors and respond to user-created ticket via the agency helpdesk system.
  • Provide basic hardware and software training to users related to desktop use and accessing network resources. 
  • Work towards departmental and project deadlines.
  • Document and present recommendations for issue/risk remediation to team leads and managers. 
  • Other duties as assigned.
 
Requirements:
  • Microsoft Windows 11 - 2+ years.
  • Microsoft Windows Server 2019 / 2022 - 1+ year.
  • Microsoft Active Directory - 1+ year.
  • Microsoft Office 365 - 1+ year.

Microsoft Endpoint Configuration Manager - 1+ year (desired. 

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